Responsible Gaming — Safe & Healthy Gaming at Nagabhai

Gaming is for enjoyment — not stress. Use Nagabhai's responsible gaming tools and guidelines to protect yourself and your family.

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What is responsible gaming, and why does it matter?

Gaming is entertainment — it should never add to life's pressures. From day one, Nagabhai has believed that responsible gaming isn't just a page or a list of rules — it's a value that sits at the heart of every decision we make.

Responsible gaming means knowing your limits, sticking to them, and having the courage to ask for help when you need it. At Nagabhai, we offer several tools and features to make all three easier — completely free.

Online gaming may be new to Bangladesh, but gaming-related problems are not. Many families have been affected. Nagabhai wants every member to enjoy healthy entertainment — today and in the future.

Protection Tools

Nagabhai's responsible gaming tools

Use these tools completely free to keep your gaming experience healthy

01
Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it takes 24 hours — so you don't make decisions in the heat of the moment.
Go to Settings
02
Session Time Limit
Set a limit on how long you can play in one session. Once the time is up, Nagabhai will automatically end the session and remind you to take a break.
Go to Settings
03
Loss Limit
Gaming is automatically stopped once you reach a set loss amount. This protects your funds and helps you avoid the trap of chasing losses.
Go to Settings
04
Reality Check
A message appears on screen every 30, 60, or 90 minutes — reminding you how long you've been playing and how much you've won or lost. It helps you stay aware.
Go to Settings
05
Cool-Off Period
Take a break from gaming for anywhere between 24 hours and 6 weeks. During this period, deposits are disabled — withdrawals remain available. A chance to clear your head.
Submit Request
06
Self-Exclusion
Close your account for 6 months to 5 years, or permanently. Any attempt to open a new account during the exclusion period will also be blocked.
Submit Request
Check yourself

Are my gaming habits healthy?

Answer the questions below honestly — this is just for you.

1. Do you find yourself spending more than you planned on gaming?
2. When you lose, do you place larger bets to try to win it back?
3. Have family members or friends ever expressed concern about your gaming?
4. Do you feel restless or irritable when you're unable to game?
5. Has gaming ever interfered with your work, studies, or sleep?
All clear — your gaming looks healthy!
Great! Your gaming habits are currently under control. Still, stay vigilant and make use of Nagabhai's deposit limits and reality checks — prevention is always better than cure.
Warning signs — things to watch out for.
Some of your habits may be heading in a problematic direction. Use nagabhai's limit settings now and consider taking a cool-off period. If you'd like to talk to someone, reach out to our help center.
You may need urgent help.
Based on your answers, gaming appears to be having a significant impact on your life. Please activate nagabhai's self-exclusion option now and seek professional support. Our help center is here for you — feel free to reach out.
Awareness

Warning signs of problem gaming

Watch out if you notice these signs in yourself or someone close to you

Breaking your budget
Spending beyond your set budget and going into debt.
Chasing losses
Chasing losses by placing bigger bets after a loss.
Social withdrawal
Withdrawing from family and friends to spend time gaming.
Impact on sleep & health
Losing sleep and experiencing physical health issues due to gaming.
Playing in Secret
Hiding your gaming activity from family or your partner.
Emotional distress
Feeling angry, anxious, or low when you're unable to play.
Don't wait if you notice these signs. Contact nagabhai's help center or activate self-exclusion. Asking for help isn't a weakness — it takes courage.
Step by step

How do I set a limit?

Secure your gaming in just a few minutes

1
Log in to your account
Log in to Nagabhai with your username and password.
2
Go to account settings
Click your name in the top right corner and select "Account Settings" or "Responsible Gaming".
3
Choose your preferred limit
Deposit limit, session limit, loss limit, or reality check — pick whatever works for you.
4
Set an amount or time limit
Set sensible limits that reflect your budget and the time you can reasonably afford to spend.
5
Confirm & Save
Once saved, your settings take effect immediately. You'll receive a confirmation via SMS or email.
Keep in mind: Lowering a limit takes effect immediately. Increasing one requires a 24-hour waiting period — this is intentional, and it's there to protect you.

Family protection & safeguarding minors

No one under 18 is allowed to play on Nagabhai — this isn't just a rule, it's a firm commitment. Age is verified at every registration. If there's any doubt, a national ID is requested.

If devices are shared at home — especially with children — always lock your account with a password. It's also best not to bookmark gaming pages in the browser.

Advice for parents

  • Use parental control software on shared family devices.
  • Don't hand your device to anyone else while logged in to the nagabhai app or browser.
  • Stay aware of where your children are spending their time online.
  • If you suspect anything, notify the Nagabhai Help Centre immediately.
FAQ

Common Questions About Responsible Gaming

No, your balance remains completely safe. During self-exclusion, only new deposits and gameplay are paused — you can withdraw your funds at any time. Once the exclusion period ends, your account will function exactly as before.

You can lower your limit at any time and it takes effect instantly. However, requests to increase a limit are subject to a 24-hour cooling-off period — giving you time to reconsider. This is by design.

Self-exclusion must be requested by the account holder. However, if a family member is concerned, they can contact the Nagabhai Help Centre directly — we'll provide guidance in Bangla and take the necessary steps where possible.

Yes, once self-exclusion is active, Nagabhai will stop sending you promotional emails, SMS, and push notifications. This is part of our responsible gaming policy.
Play safe, stay happy
All protection tools on Nagabhai are completely free — start using them today
Register Log in
nagabhai's commitment
We commit to this — we will never advertise to minors, we will never encourage problem gaming, and we will give every person who seeks help our fullest support.
Quick Settings
Set a Deposit Limit Session Time Limit Set a loss limit Cool-Off Period Self-Exclusion
Contact us for support

There's no shame in struggling with gaming. Our team speaks Bangla and is here to help without judgment.

Live Chat
24/7 Support in Bangla
Email
support@nagabhai.ws
6 tips for healthy gaming
01Set a budget in advance and stick to it strictly.
02Avoid gaming when you're under the influence of alcohol or under mental stress.
03Don't treat gaming as a source of income — it's entertainment.
04Take regular breaks and stay hydrated.
05Don't chase your losses.
06Be open with your family about gaming — don't hide it.
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